BACK-UP SERVICE YOU CAN TRUST
At Vivo Africa we understand that your business continuity is depending on the quality and effectiveness of our service and we take this responsibility very serious.
We’ve realised that a crisis do not keep to business hours and have 24hour response teams ready for your support whenever you may need it. Please contact us any time.
In our strive for perfection we’ve incorporated transparency. With every service a detailed report with pictures is provided to inform you, as our valued customer, of exactly what was done and where potential problems were
One point of contact:
Have you ever been treated as “just another customer”?
Have you ever been sent from pillar to post when you are desperately trying to resolve your crisis or query?
At Vivo Africa we believe in one point of contact. We will assign one account manager to you who will ensure every crisis, need and query are being resolved.
Summary of services:
4) Repairs (electrical or mechanical)
5) Diesel refills (24hrs / 7 days a week)
* diesel quality witness tests done before refill
6) Bio diesel refills
1) Technical assessments with recommendations.
2) Discontinued controller upgrades.
3) “Going-green” conversions.
4) Auto-priority-selection with multi-source power supplies (Solar/Mains/Generator).